8/3/2023 0 Comments Skills syn![]() Coach – The SM/TC understands and educates the team on methods beyond Scrum, such as SAFe, Kanban, Flow, Built-in Quality, and more.They help the team provide transparency by ensuring artifacts are inspected, identifying significant differences between expected and actual results, and detecting anti-patterns. The SM/TC is open to feedback and appreciates transparency from others. Transparent – Transparency is a Core Value of SAFe and one of the pillars of empiricism.They guide the team to find solutions to their problems independently instead of being given the answers. Mentor – Supports the personal development of team members, helping them gain a continuous learning mindset.Rotating the responsibilities for facilitating events and meetings is essential to the team’s growth and its ability to self-manage. For example, when it comes to events– their accountability should be ‘ensuring that all team events take place and are positive, productive, and kept within the timebox.’ SM/TCs can facilitate the events or let the team self-manage and facilitate their own events. SM/TCs should have options for achieving their responsibilities. ![]() They have choices in how they collaborate with the team depending on the situation and their accountability for team performance. As servant leaders, SM/TCs focus on the needs of team members and those they serve, intending to achieve results aligned with the organization’s values, principles, and business objectives. Servant leader – Persuades rather than uses authority.Agile coach and author Lyssa Atkins opines, “Navigating conflict is our new mindset, in which we help teams move from conflict to constructive disagreement as a catapult to high performance.” Conflict navigator – Supports team members in resolving interpersonal conflicts, problem-solving, and decision-making.Empathy is a crucial ingredient of trust, which is essential for people to accept and welcome coaching. ![]() In turn, the team is more likely to build relationships with others, resulting in higher levels of collaboration and performance.
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